Understanding Text-to-911 In 2014, the U.S. rolled out its Text-to-911 campaign for those in need of emergency assistance to send an SMS to emergency responders. Despite the national rollout, it’s important to note that texting isn?t available everywhere. Use...
Introduction There are so many ways for SMS campaigns or text messaging services to be of use to churches. Let’s explore some of those options and how Cloud Contact AI can help your church communicate the way it should. How can churches start texting their members...
Why do you Need a Text Messaging System? SMS is arguably the most effective way to communicate with your customers. When customers/consumers receive text messages from businesses, they open them 98% of the time! Think about all the emails we know that consumers have...
Introduction Regulation F was created by the Fair Debt Collections Practices Act (FDCPA) whose rules are enforced by the Bureau of Consumer Financial Protection (CFPB.) The rule was issued November 2020 and went into effect November 2021. How are texting and emailing...
How does a web chat benefit the customer? Getting a customer service issue taken care of is often a daunting task. The customer calls in, patiently listens to an automated system, and then waits on hold until they can speak with a customer service representative...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.