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Frequently Asked Questions

We understand that you might be new to digital marketing, so our team of experts is here to answer any questions you might have! If you don’t find an answer to your question in the list below, feel free to contact us! One of our representatives will be happy to help.

What is CCAI?

CloudContactAI is a Compliant Business Text Messaging Platform that makes it fast, easy, and affordable to send SMS, Email, and Voice campaigns as well as engage in two-way conversations with your customers in real-time from the inbox of our intuitive web portal.

What products/ services does CCAI Offer?

We offer consumers a wide variety of digital marketing tools to improve their business. These tools include;
• SMS Marketing Services
• Easy-to-use email marketing campaigns
• Voice over Internet Protocol (VoIP)

I’m not familiar with rules/regulations regarding compliance in the United States. Do I need to be before signing up?

No. When you sign up for CCAI, our team of marketing experts ensure that your campaigns will be in compliance with A2P 10DLC regulations. We take care of the hassle for you.

How much does CCAI cost?

We offer three different packages ranging from $25-$150 per month depending on the features you would like.

I’m new to digital marketing. Where should I start?

The world of digital marketing can be confusing and complex to those unfamiliar with it. However, CCAI offers a variety of resources available to our customers. Our blog is packed with information that is useful to our customers. If you have a more unique question, feel free to reach out to us at any time! We’re here to help!

How effective is SMS Marketing?

SMS offers up to 98% open-rates and 45% response rates. When compared to email and other communication channels, SMS is by far the most effective. 

How can SMS services improve my business?

There are a number of ways that SMS services can improve your business. From sending promotional alerts to customers to sending reminders to your employees, a quality SMS service provider like CCAI can make your business run as smooth as possible. Learn about all of our SMS features today!

What industries has CCAI worked with?

CCAI has worked with countless businesses across multiple industries. These industries include, but are not limited to:

  • Automotive
  • Banking
  • Debt Collection
  • Gyms 
  • Hospitality
  • Real Estate
  • Retail
  • Restaurants
  • Sports Facilities
  • Veterinarian Clinics
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