A Top-Tier Resource for SMS Marketing

Check out what our team of marketing experts have to say on everything from SMS strategies to small business tips. 

Smart Strategies for AI-Driven Personalization

Smart Strategies for AI-Driven Personalization

Understanding the Power of AI in Personalization As artificial intelligence (AI) continues to take the world by storm, success hinges on a profound comprehension of AI's capabilities. The prowess of machine learning algorithms is unveiled as they meticulously dissect...

Generative AI and its Applications

Generative AI and its Applications

What is Generative AI? Generative AI is a type of technology that can synthesize a variety of content, including text, images, and audio.  Though the technology necessary for generative AI has existed since the '60s, it wasn’t until the mid-2010s that generative...

Our Latest Features: October 2023

Our Latest Features: October 2023

An Ever-Evolving Communication PlatformAs our clients grow, so does the list of problems our clients experience with their businesses on a daily basis. CloudContactAI continues to push the envelope by offering cutting-edge solutions to its users. The recent updates...

Sports Event Management Using CloudContactAI

Sports Event Management Using CloudContactAI

How to Use CloudContactAI for Event ManagementWhile difficult to get right on your first try, effective event management is crucial for success. Whether it's organizing games, conferences, team practices, award ceremonies, or any other sports-related event, the...

What Sets Us Apart: CloudContactAI’s Latest Features

What Sets Us Apart: CloudContactAI’s Latest Features

The Power of Consistent Feature Updates in SMS PlatformsIn the fast-paced world of communication technology, staying ahead of the curve isn't just a luxury—it's a necessity. As businesses navigate the intricate landscape of customer engagement, the tools they rely on...

Enhance Your Back-to-School Strategy with Texting for Schools

Enhance Your Back-to-School Strategy with Texting for Schools

The Power of SMS for Schools  In the modern landscape, where diverse communication channels abound, SMS has distinguished itself by its unparalleled ability to captivate attention and ensure message consumption. This is rooted in a fundamental truth: texts possess an...

How to Utilize SMS Marketing for Event Planning

How to Utilize SMS Marketing for Event Planning

Why Use SMS For Event Planning? In today's technology driven age, event planners are constantly looking for new and innovative ways to reach their audience. SMS marketing is a powerful tool that can be used to promote events, boost attendance, and enhance...

Multi-Client Capability for Debt-Collection

Multi-Client Capability for Debt-Collection

What is Multi-Client Capability? Debt collection can be a complex and time-consuming process, especially when you're managing multiple loan types or locations. That's where CloudContactAI's multi-client capabilities come in. With CCAI's SMS Marketing Platform, you can...

Improving Patient Care with SMS Appointment Scheduling

Improving Patient Care with SMS Appointment Scheduling

Healthcare Texting SMS Appointment scheduling in the healthcare industry has been made remarkably convenient and efficient with the integration of SMS (text messaging) technology. Embracing the ubiquity of mobile devices, healthcare providers now offer their patients...

SMS vs Phone Calls for Debt Collection Efforts

SMS vs Phone Calls for Debt Collection Efforts

Phone Calls VS SMS For Debt Collection Overview When approaching your audience for debt collection efforts, the approach of the initial outreach can be a difficult task to choose. Both phone calls and SMS (text messaging) strategies can be effective, with phone calls...

Text Messaging and HIPAA Compliance

Text Messaging and HIPAA Compliance

Text Messaging for Healthcare Texting has become an integral part of our daily lives, offering unmatched convenience and efficiency in communication. However, in the context of healthcare, texting presents unique challenges when handling sensitive information. The...

Top Debt Relief Companies

Top Debt Relief Companies

What Does a Debt Relief Company Do?A large amount of debt might seem like an overwhelming task to pay off alone. Debt relief companies can assist you in managing your debt and overcoming the hurdles towards paying off your debt. In many cases, these debt relief...

Leverage SMS to Boost Collections

Leverage SMS to Boost Collections

SMS and Collections As technology grows exponentially, businesses are constantly seeking innovative ways to enhance their collections process. Delinquent accounts can have a significant impact on a company's bottom line, making it crucial to implement effective...

The Future of SMS Marketing and What You Should Expect

The Future of SMS Marketing and What You Should Expect

AI, SMS, and What to Expect SMS marketing is constantly evolving, and businesses are finding new and innovative ways to engage with their customers. One such evolution is the incorporation of interactive messaging features into SMS campaigns. Multimedia messages...

SMS Marketing for Law Firms

SMS Marketing for Law Firms

 Introduction In today's digital age, law firms face the challenge of effectively reaching and engaging clients amidst a competitive landscape. However, law firms can transform their communication strategies and unlock opportunities for lead generation, improve client...

Sales Text Messages for Every Part of the Funnel

Sales Text Messages for Every Part of the Funnel

Sales Text Messaging With the rise of mobile devices and the constant connectivity they provide, text messaging has become an integral part of our daily lives. As consumers, we are accustomed to receiving and responding to text messages, making it a natural...

SMS Late Payment Strategies for Debt Collection

SMS Late Payment Strategies for Debt Collection

 Introduction At CloudContactAI, we understand the importance of using effective communication strategies to reach customers. One of the most critical areas where communication is pivotal is in late payment debt collection. An effective late payments collections...

Bulk SMS Marketing: A Cost-Effective Way to Reach Your Audience

Bulk SMS Marketing: A Cost-Effective Way to Reach Your Audience

Bulk SMS Marketing Bulk SMS marketing offers a variety of benefits that can help businesses grow their customer base and increase revenue. One of the most significant advantages is its cost-effectiveness. Compared to traditional marketing methods, such as print or...

SMS Marketing Strategies for E-Commerce Businesses

SMS Marketing Strategies for E-Commerce Businesses

SMS for Ecommerce SMS marketing is one of the most popular strategies used by e-commerce businesses to reach out to their customers. With bulk SMS, businesses can send text messages to a large number of customers simultaneously, allowing them to promote new products,...

DKIM Explained – Stop Your Emails from Going to Spam!

DKIM Explained – Stop Your Emails from Going to Spam!

Why are My Emails being Marked as Spam?   Before diving into DKIM, we need to take a quick look at spam and what it is. Email is a vital communication tool for individuals and businesses, but unfortunately, it is also a breeding ground for spam. Spam emails are...

Understanding SPF: A Guide to Email Authentication

Understanding SPF: A Guide to Email Authentication

What is SPF? As email continues to be one of the most commonly used pathways of communication for businesses, it's important to understand the components of an effective email. One of the fundamental components of a trustworthy and secure email is the use of Sender...

8 Ways SMS Marketing Can Boost Revenue

8 Ways SMS Marketing Can Boost Revenue

 Introduction An increase in revenue is one of the most common goals of any marketing efforts. With SMS marketing, achieving a higher revenue has never been easier. With the ability to reach your customers in seconds, text messages are an effective and easy to use...

SMS for Abandoned Cart Recovery in E-commerce

SMS for Abandoned Cart Recovery in E-commerce

Why are Customers Abandoning Carts? E-commerce has revolutionized the way we shop. With just a few clicks, we can buy anything from anywhere in the world. However, despite the convenience that e-commerce provides, there is still a major challenge that businesses face:...

A/B Testing for Better SMS Campaigns

A/B Testing for Better SMS Campaigns

What is A/B Testing? A/B testing is a technique used in marketing and advertising to compare two versions of a webpage, ad, or other digital asset to determine which one performs better. In A/B testing, two variations (A and B) of the same asset are presented to...

How to Choose a Keyword for Your SMS Campaign

How to Choose a Keyword for Your SMS Campaign

What is an SMS Keyword?   An SMS keyword is a word or phrase that people can text to a specific number to opt-in to a marketing campaign. The keyword is typically the first point of contact between the customer and the brand, so it's important to choose a keyword...

SMS Data and Analytics: What To Track

SMS Data and Analytics: What To Track

Data and Analytics for SMS Marketing   As your business grows, your marketing efforts are going to play an enormous role in ensuring that your growth is happening at the rate and in the direction that you want it to. However without tangible and trackable goals,...

SMS vs Email: Which is Right for Your Business?

SMS vs Email: Which is Right for Your Business?

Higher Open Rates One of the primary advantages of using SMS over email is the higher open rates of SMS. According to one report, the open rate for SMS is 98%, compared to 20% for email. This makes sense if you think about how many emails we get hammered with on a...

How To Report a Spam Text

How To Report a Spam Text

How to Report Spam Text Messages  With the rise in popularity of SMS messaging services, there has also been an increase in the number of unsolicited or suspicious text messages being sent and recieved around the globe. With over 6 Billion text messages sent every...

Automatic Text Replies for Businesses

Automatic Text Replies for Businesses

Automatic Text RepliesAutomated Text Replies are texts which will be sent in response to an inbound text, without a user having to manually respond. Automatic text replies are typically sent after a set condition, or trigger, has been met.There are two seperate types...

SMS vs MMS: How These Messages Are Different

SMS vs MMS: How These Messages Are Different

What are SMS & MMS and How Do They Differ?Texting is a part of everyday life for nearly everyone today. In your daily life, you are most likely sending and recieving both SMS and MMS, and may not even know what they are, or how they differ. Sometimes these terms...

How to Call In Sick With a Text

How to Call In Sick With a Text

When is it Okay to Call or Text In Sick? Everyone get's sick or has to miss work for one reason or another. Sometimes a slight cough or scratchy throat slowly get's worse over the course of a few days. Other times it can hit all at once, and you wake up feeling like...

Top 10 SMS Marketing Trends in 2023

Top 10 SMS Marketing Trends in 2023

Personalized Marketing is Still Effective Customers Still Want You To Text Them. Out of the surveyed customers, 73% prefer marketing that works around their interests. This statistic highlights the importance of personalized marketing strategies that make customers...

Top SendGrid Alternatives for 2023

Top SendGrid Alternatives for 2023

What is SendGrid?Twilio's Sendgrid is a cloud-based email service that allows businesses to manage all email communications with ease. Users can send email through either an API (Application Programming Interface) or a web interface. With the API, developers can add...

The Rise of ChatGPT and the Virtual Assistant – Part 1

The Rise of ChatGPT and the Virtual Assistant – Part 1

What ChatGPT is ChatGPT is a large language model trained by OpenAI. Essentially, an artificial intelligence designed to assist users by generating human-like text based on the prompts given. It can answer questions and provide information on a wide range of topics,...

Why Are My Text Messages Not Sending?

Why Are My Text Messages Not Sending?

There are plenty of mysteries in the universe which we have yet to find explanations for, or answers to. Luckily, when it comes to text messages not being delivered, we have some answers which should help you get back to business, without searching the stars. In this...

Mobile Coupons 101: How to Send Discounts with a Text

Mobile Coupons 101: How to Send Discounts with a Text

I've got a coupon for that   Everyone loves a good deal. When it comes to discounts, deals, and bargains; coupons have long been heralded as the standard to promoting and issuing good deals, but why? Retailers and consumer's both benefit from a good promotional...

Virtual SMS Phone Numbers for Businesses

Virtual SMS Phone Numbers for Businesses

What Are Virtual Phone Numbers?Virtual phone numbers have become a game-changer for businesses aiming to establish a local presence in multiple locations without the need for physical offices. This innovative solution offers tremendous benefits, especially for...

SlickText vs TextMagic

SlickText vs TextMagic

What is SMS Marketing? SMS Marketing also known as text marketing or text blasting is a form of marketing that utilizes text messages to promote products or services to a targeted audience. This can be done through the use of SMS campaigns aka text blasts which are a...

Holiday SMS Messages for Businesses

Holiday SMS Messages for Businesses

SMS marketing is one of the most efficient and direct forms of promotion since it can be used to reach clients no matter where they are. Numerous businesses brag about extremely high open and response rates (above 95% and 40% to 50% respectively) as well as...

How SMS Can Help Sports Teams

How SMS Can Help Sports Teams

How Does SMS Help? SMS is fast and reliable compared to emails and can be transmitted to customers and contacts as long as the receiver is within reception range.  Additionally, there is flexibility within what can be accomplished with that SMS messaging. Sending...

Top 5 SMS Integration Tools

Top 5 SMS Integration Tools

CloudContactAI's Services Here at CloudContactAI (CCAI), our primary objective is to reinforce and streamline the company-to-customer communication pipeline.  It is incredibly easy to import contact lists, send event-based SMS campaigns, and organize contacts into...

Holiday SMS Marketing Ideas

Holiday SMS Marketing Ideas

It's Beginning to Look Alot Like SMS'mas Whether scrolling on social media, checking their bank accounts, or shopping holiday deals; your audience is on their phones for a large part of their day to day lives.  With the consistent use of our phones, of course comes...

Avoiding the Spam Folder: Rotating Domain Names

Avoiding the Spam Folder: Rotating Domain Names

Rotating Your Domain Names Date: October 24, 2022 Author: Jacob Murphy 1. Go to SendGrid Marketing Campaigns 2. Click on Campaigns 3. Click on Test Campaign 4. Click on Campaign Settings 5. Click on Select Sender You can see we were using an...

Text Message Templates For Debt Collection

Text Message Templates For Debt Collection

How can a text message help debt collectors? The pursuit of getting customers to pay their bills on time is a difficult one. Attempting to collect a debt from those who have been negligent of their payments for an extended period of time is much more time intensive....

Using SMS Messaging for Recruiting

Using SMS Messaging for Recruiting

Why is Text Recruiting Necessary?   Communication is important between vetting candidates.  If recruiters waste too much time struggling to coordinate with candidates for a good opportunity to talk, it will result in congestion in the hiring process.  Worse, this...

Transactional SMS

Transactional SMS

What is a Transactional Text Message? As opposed to marketing SMS which is designed to show goods and generate interest in what’s on offer, transactional SMS is used more for directing important information to users.  They typically convey more personalized...

Using SMS for a Product Launch

Using SMS for a Product Launch

Marketing via SMS Ideally, there are several objectives to remember when trying to conduct a successful SMS campaign for a newly launched product.  Along with maintaining current customers, a product launch is a good opportunity to start reeling in new customers from...

What is Geofencing?

What is Geofencing?

Mobile Geofencing Mobile tracking is not a new concept.  On all current devices, it is a function that can be toggled in the settings to allow specific external users access to a variety of tools and apps.  This has been a feature for well over a decade and has become...

Opt-in Messaging Strategies

Opt-in Messaging Strategies

Understanding Opt-in Mass Texting These are strategies designed to acquire a customer’s phone number to be put onto a messaging list for further retention and advertising services more directly tailored to their needs.  Especially with regulations in place to ensure...

Smartphone Addiction and Its Impact

Smartphone Addiction and Its Impact

Introduction   We have access to information regarding essentially any topic one can think of. Interested in knitting? There are thousands of youtube videos covering how to knit. Want to learn how to start an ecommerce business? You’ve got access to articles...

Texting for Dental Offices

Texting for Dental Offices

Customer Service in a Competitive Industry To understand the current state of dentistry, and why competition is rising for dentists, it’s useful to look at some recent statistics and projections.  In the US, the number of dentists per person is increasing. It’s...

Blocking Someone From Texting you on iOS

Blocking Someone From Texting you on iOS

Blocking a Contact Going through the recent SMS messages, search for the message with the scam, and drill into it.  At the top is the sender's icon.  Drill into that.After drilling into the profile, there should be a few options for that contact.  Go to the 'info'...

IOS 15 and SMS Marketing

IOS 15 and SMS Marketing

What's New? The main changes that iOS 15 has implemented are primarily leveled at marketing, especially for marketers dependent on data from email. Third-party trackers now have a much more difficult time working.  With mail protection policies in place, data...

The Definitive Guide to Text Message Abbreviations

The Definitive Guide to Text Message Abbreviations

Introduction   When it comes to using abbreviations in a business environment, it's best to exercise caution and employ them sparingly. While the occasional abbreviation is acceptable, it's important to present oneself as articulate enough to type out full words....

MPS and Trust Scores for A2P 10DLC in the United States

MPS and Trust Scores for A2P 10DLC in the United States

Analysis of the Throughput The speed at which SMS messages are sent is measured in terms of the number of message segments sent per second (MPS). An SMS that contains more characters and/or uses a character encoding that is different from GSM-7 may utilize higher...

Text Messages for Delivery Services

Text Messages for Delivery Services

Introduction   People today use Delivery services more than ever before, and it’s no wonder why. We live in a consumer-based economy and convenience is king. You’re able to get pretty much anything you want delivered via Amazon Prime at a competitive price with...

Can you Text 911?

Can you Text 911?

Understanding Text-to-911 To understand Text-to-911, we need to take a look at who actually receives the public’s emergency text messages. Across the United States, there are 911 call centers. At these locations, 911 call takers receive and respond to emergency phone...

Examples of Spam Text Messages in 2023

Examples of Spam Text Messages in 2023

Introduction The digital age that has brought us countless benefits. An endless amount of information is available at one’s fingertips. Online shopping has faster shipping. Finding a good or service is quick and painless. While all of these perks bring a great benefit...

How to Send Automated Text Messages

How to Send Automated Text Messages

What are Automated Text Messages? Automated text messages are messages that you set up one time to be sent repeatedly, across multiple contacts, and at certain times. The goal of automated text messages is to harness the power of text messaging services in an...

Text Messaging Services for Churches

Text Messaging Services for Churches

Introduction There are so many ways for SMS campaigns or text messaging services to be of use to churches. Let’s explore some of those options and how Cloud Contact AI can help your church communicate the way it should.How can churches start texting their members...

Which Text Messaging System Is Right For You?

Which Text Messaging System Is Right For You?

Why do you Need a Text Messaging System? SMS is arguably the most effective way to communicate with your customers. When customers/consumers receive text messages from businesses, they open them 98% of the time! Think about all the emails we know that consumers have...

Texting and Emailing Under Regulation F; Explained

Texting and Emailing Under Regulation F; Explained

Introduction Regulation F was created by the Fair Debt Collections Practices Act (FDCPA) whose rules are enforced by the Bureau of Consumer Financial Protection (CFPB.) The rule was issued November 2020 and went into effect November 2021.How are texting and emailing...

Why Your Site Needs a Web Chat Feature

Why Your Site Needs a Web Chat Feature

How does a web chat benefit the customer? Getting a customer service issue taken care of  is often a daunting task. The customer calls in, patiently listens to an automated system, and then waits on hold until they can speak with a customer service representative...

Announcing a Product Launch Via Text Message

Announcing a Product Launch Via Text Message

Going to Market You need to make sure that your offering stands out among the many new products that are always being introduced to the market and that it is simple to obtain.  For a successful product launch, you need to have a solid Go-to-Market (GTM) plan in place,...