A Top-Tier Resource for SMS Marketing

Check out what our team of marketing experts have to say on everything from SMS strategies to small business tips. 

Sales Text Messages for Every Part of the Funnel

Sales Text Messages for Every Part of the Funnel

Sales Text Messaging With the rise of mobile devices and the constant connectivity they provide, text messaging has become an integral part of our daily lives. As consumers, we are accustomed to receiving and responding to text messages, making it a natural...

SMS Late Payment Strategies for Debt Collection

SMS Late Payment Strategies for Debt Collection

 Introduction At CloudContactAI, we understand the importance of using effective communication strategies to reach customers. One of the most critical areas where communication is pivotal is in late payment debt collection. An effective late payments collections...

Bulk SMS Marketing: A Cost-Effective Way to Reach Your Audience

Bulk SMS Marketing: A Cost-Effective Way to Reach Your Audience

Bulk SMS Marketing Bulk SMS marketing offers a variety of benefits that can help businesses grow their customer base and increase revenue. One of the most significant advantages is its cost-effectiveness. Compared to traditional marketing methods, such as print or...

SMS Marketing Strategies for E-Commerce Businesses

SMS Marketing Strategies for E-Commerce Businesses

SMS for Ecommerce SMS marketing is one of the most popular strategies used by e-commerce businesses to reach out to their customers. With bulk SMS, businesses can send text messages to a large number of customers simultaneously, allowing them to promote new products,...

DKIM Explained – Stop Your Emails from Going to Spam!

DKIM Explained – Stop Your Emails from Going to Spam!

Why are My Emails being Marked as Spam?   Before diving into DKIM, we need to take a quick look at spam and what it is. Email is a vital communication tool for individuals and businesses, but unfortunately, it is also a breeding ground for spam. Spam emails are...

Understanding SPF: A Guide to Email Authentication

Understanding SPF: A Guide to Email Authentication

What is SPF? As email continues to be one of the most commonly used pathways of communication for businesses, it's important to understand the components of an effective email. One of the fundamental components of a trustworthy and secure email is the use of Sender...

8 Ways SMS Marketing Can Boost Revenue

8 Ways SMS Marketing Can Boost Revenue

 Introduction An increase in revenue is one of the most common goals of any marketing efforts. With SMS marketing, achieving a higher revenue has never been easier. With the ability to reach your customers in seconds, text messages are an effective and easy to use...

SMS for Abandoned Cart Recovery in E-commerce

SMS for Abandoned Cart Recovery in E-commerce

Why are Customers Abandoning Carts? E-commerce has revolutionized the way we shop. With just a few clicks, we can buy anything from anywhere in the world. However, despite the convenience that e-commerce provides, there is still a major challenge that businesses face:...

A/B Testing for Better SMS Campaigns

A/B Testing for Better SMS Campaigns

What is A/B Testing? A/B testing is a technique used in marketing and advertising to compare two versions of a webpage, ad, or other digital asset to determine which one performs better. In A/B testing, two variations (A and B) of the same asset are presented to...

How to Choose a Keyword for Your SMS Campaign

How to Choose a Keyword for Your SMS Campaign

What is an SMS Keyword?   An SMS keyword is a word or phrase that people can text to a specific number to opt-in to a marketing campaign. The keyword is typically the first point of contact between the customer and the brand, so it's important to choose a keyword...

SMS Data and Analytics: What To Track

SMS Data and Analytics: What To Track

Data and Analytics for SMS Marketing   As your business grows, your marketing efforts are going to play an enormous role in ensuring that your growth is happening at the rate and in the direction that you want it to. However without tangible and trackable goals,...

SMS vs Email: Which is Right for Your Business?

SMS vs Email: Which is Right for Your Business?

Higher Open Rates One of the primary advantages of using SMS over email is the higher open rates of SMS. According to one report, the open rate for SMS is 98%, compared to 20% for email. This makes sense if you think about how many emails we get hammered with on a...

How To Report a Spam Text

How To Report a Spam Text

How to Report Spam Text Messages  With the rise in popularity of SMS messaging services, there has also been an increase in the number of unsolicited or suspicious text messages being sent and recieved around the globe. With over 6 Billion text messages sent every...

Automatic Text Replies for Businesses

Automatic Text Replies for Businesses

Automatic Text RepliesAutomated Text Replies are texts which will be sent in response to an inbound text, without a user having to manually respond. Automatic text replies are typically sent after a set condition, or trigger, has been met.There are two seperate types...

SMS vs MMS: How These Messages Are Different

SMS vs MMS: How These Messages Are Different

What are SMS & MMS and How Do They Differ?Texting is a part of everyday life for nearly everyone today. In your daily life, you are most likely sending and recieving both SMS and MMS, and may not even know what they are, or how they differ. Sometimes these terms...

How to Call In Sick With a Text

How to Call In Sick With a Text

 When is it Okay to Call or Text In Sick? Everyone get's sick or has to miss work for one reason or another. Sometimes a slight cough or scratchy throat slowly get's worse over the course of a few days. Other times it can hit all at once, and you wake up feeling like...

Top 10 SMS Marketing Trends in 2023

Top 10 SMS Marketing Trends in 2023

Personalized Marketing is Still Effective Customers very much like it when advertising is leveled specifically with them.  Out of the surveyed customers, 73% prefer marketing that works around their interests.  It gives them a sense of being heard and being valued by...

Top SendGrid Alternatives for 2023

Top SendGrid Alternatives for 2023

What is SendGrid?Twilio's Sendgrid is a cloud-based email service that allows businesses to manage all email communications with ease. Users can send email through either an API (Application Programming Interface) or a web interface. With the API, developers can add...

The Rise of ChatGPT and the Virtual Assistant – Part 1

The Rise of ChatGPT and the Virtual Assistant – Part 1

What ChatGPT is ChatGPT is a large language model trained by OpenAI. Essentially, an artificial intelligence designed to assist users by generating human-like text based on the prompts given. It can answer questions and provide information on a wide range of topics,...

Why Are My Text Messages Not Sending?

Why Are My Text Messages Not Sending?

There are plenty of mysteries in the universe which we have yet to find explanations for, or answers to. Luckily, when it comes to text messages not being delivered, we have some answers which should help you get back to business, without searching the stars. In this...

Mobile Coupons 101: How to Send Discounts with a Text

Mobile Coupons 101: How to Send Discounts with a Text

I've got a coupon for that   Everyone loves a good deal. When it comes to discounts, deals, and bargains; coupons have long been heralded as the standard to promoting and issuing good deals, but why? Retailers and consumer's both benefit from a good promotional...

Virtual SMS Phone Numbers for Businesses

Virtual SMS Phone Numbers for Businesses

What Are Virtual Phone Numbers?Virtual phone numbers are phone numbers that are not tied to a physical location and are used to route calls to a variety of devices. They are often used by businesses to give their customers a telephone number that is easy to remember...

SlickText vs TextMagic

SlickText vs TextMagic

What is SMS Marketing? SMS Marketing also known as text marketing or text blasting is a form of marketing that utilizes text messages to promote products or services to a targeted audience. This can be done through the use of SMS campaigns aka text blasts which are a...

Holiday SMS Messages for Businesses

Holiday SMS Messages for Businesses

SMS marketing is one of the most efficient and direct forms of promotion since it can be used to reach clients no matter where they are. Numerous businesses brag about extremely high open and response rates (above 95% and 40% to 50% respectively) as well as...

How SMS Can Help Sports Teams

How SMS Can Help Sports Teams

How Does SMS Help? SMS is fast and reliable compared to emails and can be transmitted to customers and contacts as long as the receiver is within reception range.  Additionally, there is flexibility within what can be accomplished with that SMS messaging. Sending...

Top 5 SMS Integration Tools

Top 5 SMS Integration Tools

CloudContactAI's Services Here at CloudContactAI (CCAI), our primary objective is to reinforce and streamline the company-to-customer communication pipeline.  It is incredibly easy to import contact lists, send event-based SMS campaigns, and organize contacts into...

Holiday SMS Marketing Ideas

Holiday SMS Marketing Ideas

It's Beginning to Look Alot Like SMS'mas Whether scrolling on social media, checking their bank accounts, or shopping holiday deals; your audience is on their phones for a large part of their day to day lives.  With the consistent use of our phones, of course comes...

Avoiding the Spam Folder: Rotating Domain Names

Avoiding the Spam Folder: Rotating Domain Names

Rotating Your Domain Names Date: October 24, 2022 Author: Jacob Murphy 1. Go to SendGrid Marketing Campaigns 2. Click on Campaigns 3. Click on Test Campaign 4. Click on Campaign Settings 5. Click on Select Sender You can see we were using an...

Text Message Templates For Debt Collection

Text Message Templates For Debt Collection

How can a text message help debt collectors? The pursuit of getting customers to pay their bills on time is a difficult one. Attempting to collect a debt from those who have been negligent of their payments for an extended period of time is much more time intensive....

Using SMS Messaging for Recruiting

Using SMS Messaging for Recruiting

Why is Text Recruiting Necessary?   Communication is important between vetting candidates.  If recruiters waste too much time struggling to coordinate with candidates for a good opportunity to talk, it will result in congestion in the hiring process.  Worse, this...

Transactional SMS

Transactional SMS

What is a Transactional Text Message? As opposed to marketing SMS which is designed to show goods and generate interest in what’s on offer, transactional SMS is used more for directing important information to users.  They typically convey more personalized...

Using SMS for a Product Launch

Using SMS for a Product Launch

Marketing via SMS Ideally, there are several objectives to remember when trying to conduct a successful SMS campaign for a newly launched product.  Along with maintaining current customers, a product launch is a good opportunity to start reeling in new customers from...

What is Geofencing?

What is Geofencing?

Mobile Geofencing Mobile tracking is not a new concept.  On all current devices, it is a function that can be toggled in the settings to allow specific external users access to a variety of tools and apps.  This has been a feature for well over a decade and has become...

Opt-in Messaging Strategies

Opt-in Messaging Strategies

Understanding Opt-in Mass Texting These are strategies designed to acquire a customer’s phone number to be put onto a messaging list for further retention and advertising services more directly tailored to their needs.  Especially with regulations in place to ensure...

Smartphone Addiction and Its Impact

Smartphone Addiction and Its Impact

Introduction   We have access to information regarding essentially any topic one can think of. Interested in knitting? There are thousands of youtube videos covering how to knit. Want to learn how to start an ecommerce business? You’ve got access to articles...

Texting for Dental Offices

Texting for Dental Offices

Customer Service in a Competitive Industry To understand the current state of dentistry, and why competition is rising for dentists, it’s useful to look at some recent statistics and projections.  In the US, the number of dentists per person is increasing. It’s...

Blocking Someone From Texting you on iOS

Blocking Someone From Texting you on iOS

Blocking a Contact Going through the recent SMS messages, search for the message with the scam, and drill into it.  At the top is the sender's icon.  Drill into that.After drilling into the profile, there should be a few options for that contact.  Go to the 'info'...

IOS 15 and SMS Marketing

IOS 15 and SMS Marketing

What's New? The main changes that iOS 15 has implemented are primarily leveled at marketing, especially for marketers dependent on data from email. Third-party trackers now have a much more difficult time working.  With mail protection policies in place, data...

The Definitive Guide to Text Message Abbreviations

The Definitive Guide to Text Message Abbreviations

Introduction Mobile messaging of all types has quickly become the main way that people communicate today. Text messaging, direct messaging on a social media platform, or using an instant messaging application like Slack for work-related things are all examples of ways...

MPS and Trust Scores for A2P 10DLC in the United States

MPS and Trust Scores for A2P 10DLC in the United States

Analysis of the Throughput The speed at which SMS messages are sent is measured in terms of the number of message segments sent per second (MPS). An SMS that contains more characters and/or uses a character encoding that is different from GSM-7 may utilize higher...

Text Messages for Delivery Services

Text Messages for Delivery Services

Introduction   People today use Delivery services more than ever before, and it’s no wonder why. We live in a consumer-based economy and convenience is king. You’re able to get pretty much anything you want delivered via Amazon Prime at a competitive price with...

Can you Text 911?

Can you Text 911?

Understanding Text-to-911 To understand Text-to-911, we need to take a look at who actually receives the public’s emergency text messages. Across the United States, there are 911 call centers. At these locations, 911 call takers receive and respond to emergency phone...

Examples of Spam Text Messages in 2023

Examples of Spam Text Messages in 2023

Introduction The digital age that has brought us countless benefits. An endless amount of information is available at one’s fingertips. Online shopping has faster shipping. Finding a good or service is quick and painless. While all of these perks bring a great benefit...

How to Send Automated Text Messages

How to Send Automated Text Messages

What are Automated Text Messages? Automated text messages are messages that you set up one time to be sent repeatedly, across multiple contacts, and at certain times. The goal of automated text messages is to harness the power of text messaging services in an...

Text Messaging Services for Churches

Text Messaging Services for Churches

Introduction There are so many ways for SMS campaigns or text messaging services to be of use to churches. Let’s explore some of those options and how Cloud Contact AI can help your church communicate the way it should.CCAI helps connect businesses to consumers:...

Which Text Messaging System Is Right For You?

Which Text Messaging System Is Right For You?

Why do you Need a Text Messaging System? SMS is arguably the most effective way to communicate with your customers. When customers/consumers receive text messages from businesses, they open them 98% of the time! Think about all the emails we know that consumers have...

Texting and Emailing Under Regulation F; Explained

Texting and Emailing Under Regulation F; Explained

Introduction Regulation F was created by the Fair Debt Collections Practices Act (FDCPA) whose rules are enforced by the Bureau of Consumer Financial Protection (CFPB.) The rule was issued November 2020 and went into effect November 2021.How are texting and emailing...

Why Your Site Needs a Web Chat Feature

Why Your Site Needs a Web Chat Feature

How does a web chat benefit the customer? Getting a customer service issue taken care of  is often a daunting task. The customer calls in, patiently listens to an automated system, and then waits on hold until they can speak with a customer service representative...

Announcing a Product Launch Via Text Message

Announcing a Product Launch Via Text Message

Going to Market You need to make sure that your offering stands out among the many new products that are always being introduced to the market and that it is simple to obtain.  For a successful product launch, you need to have a solid Go-to-Market (GTM) plan in place,...

Using SMS to Drive Foot Traffic

Using SMS to Drive Foot Traffic

Introduction While email campaigns certainly have their place as a marketing strategy, SMS marketing has proven to have far higher open rates.  Your messages have a far better chance of being noticed if you run an SMS marketing campaign, which can be a wonderful way...

How to Utilize SMS Marketing as a Personal Trainer

How to Utilize SMS Marketing as a Personal Trainer

Introduction Whether you're a personal trainer, health coach, or nutritionist, the most important thing you can do to build your business is to motivate your clients. Being that text messaging is the primary way that most people communicate today, it only makes sense...

Is SMS Marketing Right for Your Business?

Is SMS Marketing Right for Your Business?

Introduction Over 292 million people in North America text regularly, which means that a proper SMS marketing campaign has a lot to offer in terms of potential benefits. The following is a list of some of the ways that businesses in various industries use SMS...

How to Retain Your SMS Subscribers

How to Retain Your SMS Subscribers

Retention SMS marketing has proven to be one of the most efficient and fastest marketing tools available for businesses today. According to statistics, text messages are opened and read 98% of the time, and SMS marketing campaigns have an average conversion rate of...

What Makes a Successful Text Message?

What Makes a Successful Text Message?

Your Text Matters In 2022, it’s tough to choose the best method to communicate with customers. Phone calls go unanswered. Emails wind up getting buried among thousands of other promotions which wind up never getting opened. Text messages however, have a high...

How to Write the Perfect Welcome Message

How to Write the Perfect Welcome Message

Why Your Welcome Message Matters When a customer hands over their phone number, you mustn't just spam them with any old text. People use their email to sign up for things every day. Often, using your phone number to sign up is optional. Phone numbers are more...

Personalizing your Business’ Text Messages

Personalizing your Business’ Text Messages

How to Personalize a Business Text Message (SMS) A personalized text message is built utilizing subscribers’ data: time, age, nationality, gender, etc. for the goal of providing them with more valuable offers and news at the proper moment. Despite SMS' effectiveness...

Alternatives to Cold Texting

Alternatives to Cold Texting

What is Cold Texting?   Similar to cold calling, cold texting entails reaching out to someone with whom you have no previous relationship.If you buy a contact list or obtain a prospect's phone number online, any text messages you send them regarding business...

SMS Marketing and its Importance in 2023

SMS Marketing and its Importance in 2023

Two-Way Customer Service  Customer service is expected to be swift and efficient by today's buyers. If you compare SMS to other modes of customer care, such as live chat or phone calls, it is faster and less stressful. For example, you may be required to remain on the...

4 SMS Marketing Tips for Small Businesses

4 SMS Marketing Tips for Small Businesses

SMS marketing reaches customers wherever they are, making it one of the most cost-effective and direct marketing channels. Many companies claim response rates of 40% to 50% and click-through rates of 15%, as well as open rates of over 95%! These rates are what make...

SMS Solutions for the Automotive Industry

SMS Solutions for the Automotive Industry

Furthermore, SMS solutions continue to be at the heart of the industry's ability to function. There is a good probability that you utilize some form of transportation to go to and from school, work, or social gatherings even if you don’t own a car. Cars have been...

SMS Marketing in the Hotel Industry

SMS Marketing in the Hotel Industry

Consumers are increasingly choosing to spend their money on experiences rather than on material goods as the 'experience economy' grows in popularity. This is fantastic news for anyone in the hospitality business, as spending on experiences such as dining out,...

Cloud Contact AI Products and Services

Cloud Contact AI Products and Services

Cloud Contact AI is an SMS service provider that implements cutting edge marketing strategies that can help your business flourish. SMS marketing is leaps and bounds more effective than email marketing. For this reason, we have been working day and night to bring the...

Why Utilize SMS Signup on your Website

Why Utilize SMS Signup on your Website

Text messaging (SMS)  is a part of daily life. It’s the primary way that basically everyone communicates. Why is that? Because it’s simple and convenient. Emails get buried among thousands of spam messages and inboxes pile up fast. Phone calls from unknown numbers go...

Using Email for Customer Announcements

Using Email for Customer Announcements

Email is an integral part of the modern world, be it personal or business. It is the most effective, fast, and cheapest way of communication. Business communities have used the power of emails in a much better and efficient way. When people subscribe to your emails...

8 Professional Email Marketing Tips

8 Professional Email Marketing Tips

Email Marketing 101 Email will always be an integral part of the marketing strategy for businesses of all sizes. It is an effective way to reach a wide audience with personalized and relevant messages. Although we find SMS to be a much more effective tool as far as...

SMS Marketing in the Sports Industry

SMS Marketing in the Sports Industry

 SMS marketing has been a popular tactic used in the sports industry since 2011. Fans are kept informed about the latest scores, stats, and other information by text messages from these teams thanks to SMS marketing strategies.  The Chicago Fire, a major league soccer...

Best Email Marketing Practices

Best Email Marketing Practices

What is Email Marketing? Email marketing is a powerful tool of the modern business world. It can be used to make buyers aware of our latest discounts and offers. Email marketing also plays a significant role in the marketing tactics that goes with the generation of...

Email Surveys: Listening to your Customers

Email Surveys: Listening to your Customers

 If you want to send surveys to your customers but you don't know how to get your contacts to complete them, discover here the advantages of email marketing surveys and how to use them effectively. Today, with the possibilities offered by the digital...

7 Email Marketing Tips for Small Businesses

7 Email Marketing Tips for Small Businesses

Email marketing is incredibly valuable to businesses of any size regardless of industry. It has a greater reach than social media, where many factors affect how often posts and ads are shown to your followers.  Email marketing provides direct access to your most...

Using Email Marketing Effectively

Using Email Marketing Effectively

Email is the number one way that businesses communicate with each other as well as their customers. An email campaign is a communication activity in the same way as postal mailing or any other communication action also called direct marketing. The goal of a campaign...

Understanding Postscript

Understanding Postscript

Postscript is a service that allows brands and businesses inside the Shopify ecosystem to send SMS marketing services messages to their customers on a large volume. For managing SMS marketing, hundreds of growing Shopify and stores are using Postscript, which supports...

Klaviyo

Klaviyo

Start automating and personalizing your customer and subscriber communications with Klaviyo flows. Your subscribers and customers can be nurtured through their entire lifecycle with the help of flow. You can automate messages that will help your business grow without...

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