SMS for Restaurants and Cafes
Build loyal and repeat customers with text marketing and send promotional deals at peak craving times, such as breakfast, lunch, or dinner.
No credit card required
What you can do with CCAI
CCAI is built to help you get the most out of your customer interactions.
Alerts
Manage reservations and notify your customers when their table is ready.
Online Orders
Allow your customers to text you with their order, then send them a text when it’s ready.
Loyalty Programs
Create a customer loyalty program to entice and reward returning visitors.
Benefits of SMS for Restaurants
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach thousands of people in seconds
Send an SMS in minutes!
We make it fast, easy, and affordable to engage in 1-on-1 conversations with your customers in real-time via text.
Features Built for Engagement
With Cloud Contact, you can schedule bookings and remind your customers about upcoming reservations, helping you significantly reduce the number of no-shows.
2-way real-time messaging
Two-way messaging makes it easy to engage back and forth with clients about order changes, reservation cancelations, and more.
Scheduled messages
Stay ahead of your schedule by programming messages minutes, hours, days, or months in advance.
Multi-user Access
Managing customer communication can be time-consuming, invite your team to help keep the conversations flowing.
Keywords
Let your customers text you with a keyword of your choice to make opting in quick and easy then send them updates about upcoming specials.
Ready-to-use Templates
Give our pre-built templates a go or build your own.
Online Orders
Hi {Name}, thanks for ordering food through {Restaurant Name}. Your food will be ready for pickup in about 15-20 minutes.
Reservations
{Name}, we’re sending you a reminder about your upcoming reservation this evening at 8:15. We look forward to seeing you soon!
Curbside Pickup
{Name}, your food is all ready to go. What model and color is your vehicle? We will bring your food out to you when you arrive! Thanks!
Specials
Hi there! {Company} here. Come try out our new {Dish} special. We will be serving it all weekend and have lots of it, so don’t miss out on this savory goodness!
Frequently asked questions
Restaurants and cafes around the world rely on SMS to help them reach their customers. Our team is dedicated to your success and is ready, willing, and able to help every step of the way.
How much does it cost to send an SMS for restaurants?
On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.
It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.
Users pay on a pay-as-you-go basis.
How often can I send texts?
The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.
According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.
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