SMS for Restaurants and Cafes

Build loyal and repeat customers with text marketing and send promotional deals at peak craving times, such as breakfast, lunch, or dinner.

No credit card required

What you can do with CCAI

CCAI is built to help you get the most out of your customer interactions. 


Manage reservations and notify your customers when their table is ready.

Buy Debt Sales

Online Orders

Allow your customers to text you with their order, then send them a text when it’s ready.

Recruit Debt Collectors

Loyalty Programs

Create a customer loyalty program to entice and reward returning visitors.

Benefits of SMS for Restaurants

SMS for debt collection open rates

High Open Rates

Up to 98% open rates and 45% response rates

cost effective sms debt collection


Competitive rates of $.03 per SMS message

SMS debt collection time saving


Reach thousands of people in seconds

Send an SMS in minutes!

We make it fast, easy, and affordable to engage in 1-on-1 conversations with your customers in real-time via text.

Features Built for Engagement

With Cloud Contact, you can schedule bookings and remind your customers about upcoming reservations, helping you significantly reduce the number of no-shows.

Sub accounts SMS

2-way real-time messaging

Two-way messaging makes it easy to engage back and forth with clients about order changes, reservation cancelations, and more.

Scheduled Messages

Scheduled messages

Stay ahead of your schedule by programming messages minutes, hours, days, or months in advance.

Sub accounts SMS

Multi-user Access

Managing customer communication can be time-consuming, invite your team to help keep the conversations flowing.



Let your customers text you with a keyword of your choice to make opting in quick and easy then send them updates about upcoming specials.

Ready-to-use Templates

Give our pre-built templates a go or build your own.

Online Orders

Hi {Name}, thanks for ordering food through {Restaurant Name}. Your food will be ready for pickup in about 15-20 minutes.

➤ Send Now


{Name}, we’re sending you a reminder about your upcoming reservation this evening at 8:15. We look forward to seeing you soon!

➤ Send Now

Curbside Pickup

{Name}, your food is all ready to go. What model and color is your vehicle? We will bring your food out to you when you arrive! Thanks!

➤ Send Now


Hi there! {Company} here. Come try out our new {Dish} special. We will be serving it all weekend and have lots of it, so don’t miss out on this savory goodness!

➤ Send Now

Frequently asked questions

Restaurants and cafes around the world rely on SMS to help them reach their customers. Our team is dedicated to your success and is ready, willing, and able to help every step of the way.

How much does it cost to send an SMS for restaurants?

On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.

It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.

Users pay on a pay-as-you-go basis.

How often can I send texts?

The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.

According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.

Get Started in Minutes

1. Create an Account

Create an Account

2. Choose a number

Choose a Number

3. Upload Contacts

Upload Contacts

4. Reach debtors

Reach Customers

Download our Free guide: Top 10 SMS Best Practices for Boosting Engagement

Get expert advice on how to boost your business' engagement via text message.