SMS for Hospitality
No credit card required
How CCAI can help
Cloud Contact AI’s relationships in hospitality and industry-leading innovation make it simple for hotel personnel to provide every visitor with the greatest possible experience.
Faster Customer Service
Make your interactions and responses more personalized and automatic around the clock.
Create Brand Loyalty
Use SMS to stay in touch with your customers and build meaningful relationships .
Improve Guest Satisfaction
Benefits of SMS for Hospitality
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach more clients/ customers than ever before
Ready to get Started!
Features built for engagement
2-way real-time messaging
Two-way messaging makes it easy to engage back and forth with staff, bankers, and more.
Scheduled messages
Stay ahead of your schedule by programming messages in advance.
Multi-user access
Invite bankers to join and assign them only to their specific clients.
Keywords
Let your customers text you with a keyword of your choice to make opting in quick and easy.
“CCAI was very easy to roll out to our company. It requires zero knowledge of coding and has an intuitive user-friendly interface. We are able to send text campaigns about payment reminders, game reminders, and more. The response rates we’ve received while using CCAI have far exceeded our expectations.”
– Bryan Burns, Let’s Play Soccer
Ready-to-use templates
For your convenience, try out our pre-built templates or design your own – saving time, effort, and money.
Personal touch
-“Everything in your room is set up and waiting for you! Is there anything else we can do for you right now?”
– “Please ensure that there are enough towels in the restroom.”
Improve guest satisfaction
“Hi, Would you like to rate your stay with us? Clink on the link below to rate us on safetrip. www.bit.ly/ST-survey”
Increase service recovery
“Room service hasn’t arrived yet. It’s been two and a half hours since we last spoke. Can I get an update as to when I can expect my food?”
“We apologize for the inconvenience. Room service will be arriving soon! I’ll be sending you a bottle of wine to make up for the trouble.
-Samantha(Manager)”
Increase bookings and repeat stays
“Hi Mr. Smith! When you arrive at the hotel, make yourself at home in the lounge and have a complimentary glass of wine on us!”
Get Started in Minutes
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