SMS for Hospitality

Involve your hotel customers throughout the most important moments of their stay.

No credit card required

How CCAI can help

Cloud Contact AI’s relationships in hospitality and industry-leading innovation make it simple for hotel personnel to provide every visitor with the greatest possible experience.

Faster Customer Service

Make your interactions and responses more personalized and automatic around the clock.

Buy Debt Sales

Create Brand Loyalty

Use SMS to stay in touch with your customers and build meaningful relationships .

Recruit Debt Collectors

Improve Guest Satisfaction

Build and distribute brief surveys to gather feedback from your guests.

Benefits of SMS for Hospitality

SMS for debt collection open rates

High Open Rates

Up to 98% open rates and 45% response rates

cost effective sms debt collection


Competitive rates of $.03 per SMS message

SMS debt collection time saving


Reach more clients/ customers than ever before

Ready to get Started!

Get in touch with Cloud Contact AI to learn more about how we can help you improve your customer service.

Features built for engagement

With Cloud contact AI’s seamless integration, the new unified guest experience platform developed for independent hotels, you can drive the business outcomes that matter most to your property.
Sub accounts SMS

2-way real-time messaging

Two-way messaging makes it easy to engage back and forth with staff, bankers, and more.

Scheduled Messages

Scheduled messages

Stay ahead of your schedule by programming messages in advance.

Sub accounts SMS

Multi-user access

Invite bankers to join and assign them only to their specific clients.



Let your customers text you with a keyword of your choice to make opting in quick and easy.

“CCAI was very easy to roll out to our company. It requires zero knowledge of coding and has an intuitive user-friendly interface. We are able to send text campaigns about payment reminders, game reminders, and more. The response rates we’ve received while using CCAI have far exceeded our expectations.”

Bryan Burns, Let’s Play Soccer

Ready-to-use templates

For your convenience, try out our pre-built templates or design your own – saving time, effort, and money.

Personal touch

-“Everything in your room is set up and waiting for you! Is there anything else we can do for you right now?”

– “Please ensure that there are enough towels in the restroom.”

➤ Send Now

Improve guest satisfaction

“Hi, Would you like to rate your stay with us? Clink on the link below to rate us on safetrip.”

➤ Send Now

Increase service recovery

“Room service hasn’t arrived yet. It’s been two and a half hours since we last spoke. Can I get an update as to when I can expect my food?”

“We apologize for the inconvenience. Room service will be arriving soon! I’ll be sending you a bottle of wine to make up for the trouble.


➤ Send Now

Increase bookings and repeat stays

“Hi Mr. Smith! When you arrive at the hotel, make yourself at home in the lounge and have a complimentary glass of wine on us!” 

➤ Send Now

Get Started in Minutes

1. Create an Account

Create an Account

2. Choose a number

Choose a Number

3. Upload Contacts

Upload Contacts

4. Reach debtors

Reach Customers

Download For Free