Two-way text messaging service

Reach people on the channel they’re most familiar with and engage in two-way conversations, helping to drive a more personalized and direct customer experience.

    No credit card required

    How you can use two-way messaging

    Our user-friendly inbox makes it fast, easy, and affordable to engage in 1-on-1 conversations with your customers and provide optimal support that drive engagement.

    SMS Support


    Provide your people with superior customer support in real-time



    Send on-time reminders so that your clients never miss an appointment.

    Recruit Debt Collectors


    Personalize your messages to align with your customer’s unique needs.

    Benefits of two-way text marketing

    SMS for debt collection open rates

    High Open Rates

    Up to 98% open rates and 45% response rates

    cost effective sms debt collection


    Competitive rates of $.03 per SMS message

    SMS debt collection time saving


    Reach thousands of people in seconds

    Send your first campaign for free

    Add your team and start reaching your customers on the channel they use every day.

    It’s as simple as…

    To start interacting with customers on SMS, customers can follow these steps:

    1. Sign up with CloudContactAI.2. Explore the SMS package available, and see what features are on offer.
    3. Choose a plan, and proceed with the registration process.
    4. Customize your SMS settings, such as sender ID, message templates, and personalization options, to create a unique and tailored experience for your customers.
    5. Upload your customer contact list, ensuring compliance with data protection regulations.
    6. Craft engaging and impactful SMS messages that resonate with your target audience, keeping in mind the limited character count.
    7. Use CloudContactAI’s scheduling feature to plan and automate your SMS communications, allowing you to reach customers at the most suitable times.
    8. Monitor the delivery status of your SMS campaigns to ensure successful transmission and troubleshoot any potential issues through the dashboard at the top of the home menu.
    9. Implement SMS marketing strategies, such as promotional offers, updates, notifications, and customer surveys, to engage and interact with customers effectively.
    10. Continuously analyze the results and feedback from your SMS interactions, optimizing your future campaigns to further enhance customer engagement and satisfaction.

    More Innovative Features

    Our SMS marketing features help you build reliable and long-lasting customer relationships with minimum effort. Explore our suite of SMS features and start texting today!



    Create unlimited area code-specific phone numbers to appeal to customers in various locations.

    Scheduled Messages

    Scheduled messages

    Stay ahead of your schedule by programming messages in advance.

    Sub accounts SMS

    Multi-user access

    Invite your team to help keep the conversations flowing seamlessly.



    Let your customers text you with a keyword of your choice to make opting in quick and easy.

    “CCAI was very easy to roll out to our company. It requires zero knowledge of coding and has an intuitive user-friendly interface. We are able to send text campaigns about payment reminders, game reminders, and more. The response rates we’ve received while using CCAI have far exceeded our expectations.”

    Bryan Burns, Let’s Play Soccer

    Frequently asked questions

    There are several ways texting can make your life as a coordinator simpler, from delivering last-minute game cancellation notices to sharing celebratory messages.

    How much does it cost to send an SMS?

    On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.

    It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.

    Users pay on a pay-as-you-go basis.

    How often can I send texts?

    The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.

    According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.

    Here’s how it works…

    1. Create an Account

    Create an Account

    2. Choose a number

    Choose a Number

    3. Upload Contacts

    Upload Contacts

    4. Reach debtors

    Reach Customers