Two-way text messaging service
Reach people on the channel they’re most familiar with and engage in two-way conversations, helping to drive a more personalized and direct customer experience.
No credit card required
How you can use two-way messaging
Our user-friendly inbox makes it fast, easy, and affordable to engage in 1-on-1 conversations with your customers and provide optimal support that drive engagement.
Support
Provide your people with superior customer support in real-time
Reminders
Send on-time reminders so that your clients never miss an appointment.
Personalize
Personalize your messages to align with your customer’s unique needs.
Benefits of two-way text marketing
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach thousands of people in seconds
Send your first campaign for free
Add your team and start reaching your customers on the channel they use every day.
It’s as simple as…
More Innovative Features
Our SMS marketing features help you build reliable and long-lasting customer relationships with minimum effort. Explore our suite of SMS features and start texting today!
Multi-number
Create unlimited area code-specific phone numbers to appeal to customers in various locations.
Scheduled messages
Stay ahead of your schedule by programming messages in advance.
Multi-user access
Invite your team to help keep the conversations flowing seamlessly.
Keywords
Let your customers text you with a keyword of your choice to make opting in quick and easy.
Frequently asked questions
There are several ways texting can make your life as a coordinator simpler, from delivering last-minute game cancellation notices to sharing celebratory messages.
How much does it cost to send an SMS?
On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.
It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.
Users pay on a pay-as-you-go basis.
How often can I send texts?
The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.
According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.