SMS marketing is one of the most efficient and direct forms of promotion since it can be used to reach clients no matter where they are. Numerous businesses brag about extremely high open and response rates (above 95% and 40% to 50% respectively) as well as click-through rates (often between 15% and 40%).
Today we’ll dive into some surefire ways that you can connect with your customers this holiday season using SMS.
Spread the Holiday Spirit
Take full advantage of the season to get in touch with your customers and share holiday cheer by sending them SMS messages. A holiday-themed text message or multimedia message service (MMS) can make a huge impact on a customer’s mood. Express your gratitude to the consumer for being such a loyal patron, and assure them that your firm values their business. You may even send them a funny MMS wishing them a Merry Christmas and a Happy New Year.
Set up an Opt-In Campaign
An opt-in keyword can be advertised alongside your phone number using a premium text messaging service. If you can get customers to sign up for your deals voluntarily, you can boost your sales and your contact list. You’re not limited to a single keyword when crafting your campaign; instead, utilize a wide variety of terms to highlight your various seasonal sales, limited-time offers, and individual locations. Using a combination of keywords is an even better strategy for maintaining client interest; for instance, you might announce a “keyword of the week” that would grant subscribers access to exclusive discounts.
Send Exclusive Offers
It is essential to provide discounts to clients during the Christmas season. Customers whose phone numbers you have access to can benefit from exclusive holiday promotions, and you can strengthen your relationship with them in the process.
Text messages have a far greater open rate than emails, therefore they can be used as a marketing tool in some situations. Customers who opt up to receive promotional text messages from your company will almost certainly be exposed to whatever offer is currently being promoted.
One popular practice among companies that employ SMS marketing is to get a customer’s phone number at signup, then send the customer a discount code for their next purchase via text message. Consider the following as an example of a suitable message:
“Hello! We appreciate your recent purchase this holiday season. Please accept this coupon for 15% off your next order as our way of saying thanks. To save 15% off your order, enter promo code 15OFFNEXT at checkout. Once again, we appreciate it, and we hope to continue working with you.”
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Update your Hours
We’ve all been there: you need to conduct some last-minute Christmas shopping but the store’s closed or it will take too long to ship your order in time. Sending a text with a 99% open rate, is the greatest way to let your customers know about the holiday shipping and store hours changes they’ll need to make. Keep your consumers in the loop by sending them weekly text messages with reminders about store hours and the final ordering dates for online Christmas gifts. Everything about shopping has changed this year, not only the hours and delivery options due to the holidays
Send a Virtual Christmas Card
Using a quality SMS service for businesses like CCAI allow’s you to send and receive MMS messages from customers. Utilize this neat feature to send them a virtual Christmas card; Whether that’s a photo of you and your team or a holiday-themed pamphlet you create on Canva. Sending your customers something personal during the holidays makes them feel at home and far more likely to return.
Take Your Business to the Next Level
CCAI’s SMS marketing strategies yield a 99% open rate. What have you got to lose?
From utilizing online texting platforms like CloudContactAI to harnessing the power of browser extensions, integrated communication suites, and voice-to-text transcription services, we’ll cover a wide range of methods to suit your preferences and needs. Whether you’re an Apple user looking to send messages seamlessly with Messages on Mac or an Android enthusiast exploring Messages by Google, there’s a solution available to suit every device and communication style.
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