SMS Marketing

Connect with your customers 1-on-1 on the same communication channel they use on a day-to-day basis.

How you can use SMS on CCAI


Send your audience personalized call-to-action on their preferred platform.


Update your people on timely business matters – deals, conferences, etc…


Reach the right clients quickly with effective campaign strategies.

Why use SMS?

SMS for debt collection open rates

High Open Rates

Up to 98% open rates and 45% response rates

cost effective sms debt collection


Competitive rates of $.03 per SMS message

SMS debt collection time saving


Reach thousands of debtors in seconds

Start sending SMS in minutes

Start using SMS and reach your audience on the channel that they use most.

Powerful SMS Marketing Features

Our unique portfolio of features is designed to get you to your goals faster. You’re just one quick sign-up away!

Sub accounts SMS

2-way real-time messaging

Encourage 2-way messaging to provide optimal, real-time customer support.


Compliance Role

Invite a compliance officer to oversee your messaging and ensure your campaigns are compliant.

Scheduled Messages

Scheduled messages

Schedule messages in advance and let our system take care of the rest.


Pre-built templates

Leverage our pre-built templates designed by our internal legal team.

Expert Insights

Check out the latest articles about SMS written by our professional text marketing team.

Frequently asked questions

SMS marketing is a newer and tricky channel to navigate. However, the results are undeniable which is why businesses of diverse size and industry are adopting SMS into their operations.

How much does it cost to send an SMS message?

Text messaging is one of the cheaper methods for customer communication. On Cloud Contact, it costs $2 per phone number per month and in addition, users can generate as many phone numbers as they need.

It costs users $.03 per outgoing and incoming text message. The cost to make a phone call on CCAI is $.02 per minute.

Messages are billed on a pay-as-you-go basis.

How often can I text my audience?

The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts in regards to collections.

According to our experts, and from our own testing, we’ve found that you get the most engagement when you limit your text messages to about 1-2 times per month.

How to Start Using SMS

1. Create an Account

Create an Account

2. Choose a number

Choose a Number

3. Upload Contacts

Upload Contacts

4. Reach debtors

Reach Customers

Download our Free guide: Top 10 SMS Best Practices for Boosting Engagement

Get expert advice on how to boost your business' engagement via text message.