SMS Marketing

Connect with your customers 1-on-1 on the same communication channel they use on a day-to-day basis.

How you can use SMS on CCAI


Connect with your audience on a personal level and drive action by sending them personalized call-to-action messages on their preferred platform.


Whether it’s announcing exclusive deals or sharing details about upcoming conferences, bulk SMS ensures that your message reaches the right people at the right time.


Boost your sales efforts by reaching out to potential clients quickly and effectively. Craft targeted campaigns and deliver them directly to your prospects’ mobile devices.


But that’s not all. Our bulk SMS service offers a wide range of possibilities for businesses in various industries. Consider the power of sending promotions to your entire customer base, introducing new products and services to those who are interested, or automating notifications and updates to keep your customers informed about upcoming events.

Furthermore, bulk SMS enables seamless communication with your employees. Easily share important information and announcements with your staff, request shift changes or pickups, and keep everyone informed about low inventory levels to prevent stock-outs.

In times of emergencies or unexpected changes, bulk SMS becomes a vital tool. Communicate outages, schedule changes, or any other impacts to your entire audience at once, ensuring they are well-informed and prepared. Gathering customer opinions and feedback becomes effortless with SMS surveys. Reach out to your customers and get valuable insights quickly and conveniently.

Lastly, provide your customers with exceptional service by sending real-time order confirmations and tracking updates. Keep them engaged throughout the purchasing process and enhance their overall experience with your business.

Why use SMS?


SMS for debt collection open rates

High Open Rates

Up to 98% open rates and 45% response rates. SMS messages have significantly higher open rates compared to other communication channels, ensuring that your messages are seen and engaged with by your audience.

cost effective sms debt collection


Competitive rates of $.03 per SMS message. SMS marketing is a cost-effective solution for businesses of all sizes. With affordable rates, you can reach a large number of customers without breaking the bank.

SMS debt collection time saving


Reach thousands of debtors in seconds. With bulk SMS, you can save time and effort by sending messages to a large audience simultaneously. Say goodbye to individually reaching out to customers and streamline your communication process.

Start sending SMS in minutes

Start using SMS and reach your audience on the channel that they use most.

Powerful SMS Marketing Features

When it comes to effectively managing contact lists and ensuring adherence to opt-out requests, there are seamless solutions available. The process allows you to format and upload your contact lists without hassle, enabling you to begin your communication efforts immediately. Moreover, the system takes care of compliance issues by automatically sorting individuals who choose to unsubscribe into dedicated unsubscribed lists.

Our unique portfolio of features is designed to get you to your goals faster. With our bulk texting service, you can send a vast number of texts simultaneously. Our powerful bulk SMS platform allows you to send and schedule messages to an extensive audience, ranging from hundreds of recipients to thousands. You can efficiently reach out to a wide range of people with just one click, ensuring effective communication with your intended audience. You’re just one quick sign-up away!

Sub accounts SMS

2-way real-time messaging

Encourage 2-way messaging to provide optimal, real-time customer support. Engage in a conversation that is both a personalized and interactive experience for the customer.


Compliance Role

Schedule messages in advance and let our system take care of the rest. Plan your campaigns ahead of time and automate the delivery of your messages, ensuring timely communication with your audience.

Scheduled Messages

Scheduled messages

Invite a compliance officer to oversee your messaging and ensure your campaigns are compliant. Stay in line with regulations and protect your business from potential legal issues.


Pre-built templates

Leverage our pre-built templates designed by our internal legal team. Save time and effort by utilizing professionally designed templates, tailored to different industries and use cases.

Expert Insights

Check out the latest articles about SMS written by our professional text marketing team.

Frequently asked questions

SMS marketing is a newer and tricky channel to navigate. However, the results are undeniable which is why businesses of diverse size and industry are adopting SMS into their operations.

How much does it cost to send an SMS message?

Text messaging is one of the cheaper methods for customer communication. On Cloud Contact, it costs $2 per phone number per month and in addition, users can generate as many phone numbers as they need.

It costs users $.03 per outgoing and incoming text message. The cost to make a phone call on CCAI is $.02 per minute.

Messages are billed on a pay-as-you-go basis.

How often can I text my audience?

The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts in regards to collections.

According to our experts, and from our own testing, we’ve found that you get the most engagement when you limit your text messages to about 1-2 times per month.

How to Start Using SMS

1. Create an Account

Create an Account

2. Choose a number

Choose a Number

3. Upload Contacts

Upload Contacts

4. Reach debtors

Reach Customers