Top 10 Cloud Providers

Using SMS for Payments

Digital transactions and transfers already make up the bulk of the market, where it is possible to transfer money and pay bills through a banking application installed on a smartphone. Payments made through SMS are becoming increasingly popular in the market and, nowadays, you can even make charges with the use of this technology. If your phone is capable of sending texts and you have a service that offers this solution as well as  generates a secure payment link for that company's customers, you can take advantage of this tool. Today, we see many companies, from all industries, using this service. Even NGOs and foundations make payments via SMS, proving its effectiveness and ease of use.

The Basics

SMS stands for Short Message Service. You probably know it as text messaging. An SMS payment is when a mass text messaging for business or invoices to the customer for the purchase. The message contains a link to a secure payment form that allows customers to enter their payment account information to confirm their purchase. If your business is interested in accepting SMS payments, here’s what you need to know to get started.

SMS payments are one way to use messaging service for business. These are contactless payments, so anyone with a text-enabled phone can pay to a company by SMS. If your business wants to start SMS payments acceptance, you need an SMS payment provider. SMS payment providers enable SMS payments by combining text with secure PCI-enabled payment processing capabilities. 

Many SMS payment providers are also credit card processors or facilitators, while others are exclusively SMS payment providers. If you’re already working with a credit card payment facilitator, check to see if you have an affiliate payment provider. This allows for the easiest integration. Otherwise, another SMS payment provider will work as well.

How to Start Accepting SMS Payments

Your first and most crucial step to start offering SMS payments as an alternative payment method is to choose an SMS payment provider that is right for your business. Find out if your credit card facilitator offers SMS payment processing and compare the features and costs of other SMS payment providers.

After choosing an SMS payment provider, work with your company to choose the right plan based on your needs. Once that’s done, you can set up an invoice with your company, create an account, and get a third-party merchant account if needed. There are several praiseworthy business account services to choose from. 

Link your customer database to your provider, create contact and contact time rules, and create basic text messages to send across multiple payment statuses.

Providers typically offer the option to receive payments using your current company phone number or virtual SMS number.

SMS Payment Solution

Intuitive interface: You should be able to customize the message content, response logic, and other settings. A simple interface allows you to control information and agility and make changes without paying a service fee.

Easy Transactions: If customers can store payment information for future payments, it will be more convenient for them and increase sales.

Backup System: Failure if payment is not made are backup communication options such as voice and email phone numbers.

Two-way SMS: This option allows you to set up an automatic SMS response triggered by the selected keyword to provide more information or give your customers the option to talk to agents.

High Quality Connections: High quality service provider connections help prevent text messages from arriving.

Dedicated Numbers: You must use unique phone numbers, not random or shared numbers. Dedicated numbers increase deliverability and customer confidence that phishing attempts are not targeting them.

Bulk Deposit: Transactions are credited in bulk, making it easy to check your books.

Affordable: Some SMS payment providers charge based on the number of individual SMS messages sent. Others pay for a series of text messages you send. Individual plans are probably the cheapest if customers tend to pay early when sending their first text message. If payment takes a long time, the chat or ticket method is more affordable. If you are sending a large number of paid SMS messages, the best option price is by volume or range.

SMS Services Grow Businesses

Ideally, you should start SMS payments before or after the sale. When you sell a service, you can instantly bill and receive payments via SMS while you’re with your customers, whether in a physical store, event, or wherever you are.

You can also use SMS to track other forms of communication, such as emails regarding the collection of expired invoices. Text messages are harder to ignore than other types of communication. Emails are easily buried in one’s inbox, but texts rarely go unopened. Also, since the message arrives on your mobile device, it’s more convenient to pay by phone than to write a check. If customers are easy to pay, they are more likely to pay on time.

If your business is already using SMS marketing services, adding SMS payment options can help you grow your sales. If you are already talking to a customer via SMS and the customer is interested in purchasing a particular product or service, you can send an SMS invoice for that product.

For more information about the SMS services we at Cloud Contact AI offer, visit our home page!

 

 

 

 

Alternatives to Cold Texting

Alternatives to Cold Texting

The prospect of cold texting leads and clients in the hopes of soliciting business is alluring when you consider that text messages have an open rate of 98%. Cold texting, on the other hand, is prohibited. There are some steps you have to go through before you can begin texting leads.

Using SMS Messaging for Recruiting

Using SMS Messaging for Recruiting

Recruiting is a spontaneous process and having something to guide new employees through the employment process step by step is more helpful than ever. It will help to fill job openings faster, improve the overall experience for the candidate, and enable better compliance. With how texting works nowadays, it is a good way to remain connected with potential candidates.

Transactional SMS

Transactional SMS

Having a direct pipeline to customers is important. People on average spend roughly 3.5 hours per day on a cellular device and prefer SMS as a means of communication, giving ample opportunity to reach out. Instead of reaching out for marketing, there are plenty of other reasons companies would want to reach out, whether it be verifying that a package has been sent, and other more. It’s currently the strongest means of establishing and maintaining a line of communication with customers.

Using SMS for a Product Launch

Using SMS for a Product Launch

Launching a product is important to get right, primarily in regards to marketing. Show absolutely no marketing and the target market will fall under the impression that there was no faith on behalf of the producers that the product was ever going to show any potential to begin with. The general idea is to spread brand awareness while building confidence in the product or service so that when it’s finally put out to the market, it can draw some attention.

Basic SMS Marketing Tactics for the Beginner

Basic SMS Marketing Tactics for the Beginner

While email marketing still remains popular, there is no doubt that SMS is taking over. Today we’ll dive into some distinct advantages that SMS has over email, and different tactics one can use when switching from an email marketing strategy.

What is Geofencing?

What is Geofencing?

Global Positioning is currently a common feature across most smartphone brands. From a marketing perspective, this allows for getting a general idea of where the customer base is. While advertisers aren’t allowed to directly track customer movements, they can establish event triggers for whenever a customer enters a certain location, such as a city. This helps with distributing much more locally relevant ads.

Opt-in Messaging Strategies

Opt-in Messaging Strategies

While mass SMS messaging campaigns remain the most effective means of reaching a customer base, it is also important to give customers the impression of choice in order to remain within customer-protection laws. Let’s take a look at some opt-in strategies you can use today!

Smartphone Addiction and Its Impact

Smartphone Addiction and Its Impact

Smartphones are powerful tools. They allow us to stay in touch with our friends and family 24/7, play games, listen to podcasts, and access an amount of information that people even 20+ years ago would have found unrealistic, but how do these devices affect us?

Related Articles

Text Message Templates For Debt Collection

Text Message Templates For Debt Collection

Sending payment reminders has never been easier. Cloud Contact AI’s easy-to-use text messaging platform helps you reach out to debtors and get paid faster. Let’s take a look at some text message templates you can use today!

Using SMS Messaging for Recruiting

Using SMS Messaging for Recruiting

Recruiting is a spontaneous process and having something to guide new employees through the employment process step by step is more helpful than ever. It will help to fill job openings faster, improve the overall experience for the candidate, and enable better compliance. With how texting works nowadays, it is a good way to remain connected with potential candidates.