Cloud Contact AI Products and Services

Cloud Contact AI is an SMS service provider that implements cutting edge marketing strategies that can help your business flourish.

SMS marketing is leaps and bounds more effective than email marketing. For this reason, we have been working day and night to bring the best possible SMS services to our customers. We care about our product, and want to see it utilized to help your business.

Our product offers all the tools you need, such as:

  • Automatic triggering of email marketing 
  • Customizable form fields
  • Sending SMS Marketing 
  • Lead segmentation and Lead scoring 
  • Management of contacts, business, and history of interactions with the company
  • Creation of communication automation linked to the stage of the sales funnel where the lead is
  • Personalized text messages 
  • 2-way messaging
  • Automation of communications based on the contact’s actions, such as e-commerce searches or visits to the company’s website.

How to Send Messages to Customers

To send personalized messages to your customers, it will be necessary to have an automation tool. The right tool allows you to dedicate your time and that of your team to strategic and creative tasks. All repetitive procedures can be automated, saving time and avoiding errors. Here are some functions needed to send messages to customers:

  • List segmentation, both by profiles and interests and through lead scoring.
  • Customizable fields that allow treating the customer by name, for example.
  • Monitoring of customer interaction history with the company.
  • Tracking customer actions on the website or online store, such as searches, products added to the cart, and pages visited.
  • Sending emails and SMS triggered by actions, dates, conditions, or manually.

Special customer messaging tools that help you connect with your audience

Connect with your customers 1-on-1 on the same communication channel they use on a day-to-day basis. Through this and choosing one of our ready-made templates, it is possible to create a campaign or message in just a few clicks.

  • Promotions: SMS for customers allows a series of advantages that are mainly related to the possibility of personalization and instantaneity of the material sent, low cost and high efficiency, and a variety of possibilities of content to be sent.

  • Alerts: You can use this strategy to inform about the launch of a new product, publicize an exclusive promotion, send payment confirmation, and conduct a satisfaction survey, among other possibilities of contacting the customer via SMS.

  •  Sales: It is a strategy that allows for the dissemination of new products and/or services, creating segmented communications, getting closer to customers, and reversing moments of lower sales volume. It can boost your sales by offering discount coupons, disclosing flash promotions and exclusive offers, sending personalized birthday messages, invitations to events, etc.

Why use CCAI tools?

  1. Reach: Since almost everyone has a mobile phone (and seems to be glued to it), this strategy allows us to reach our target audience without major restrictions. Furthermore, sending text messages does not require an internet connection, so any mobile phone can receive them. 
  2. Low investments: the cost of implementing an SMS Marketing strategy is relatively low. There are numerous software solutions on the market that allow you to send messages quickly and simply to a large number of recipients, all you need to do is choose the most advantageous. 
  3. Immediate characters: No other strategy compares to SMS Marketing in terms of speed. As soon as the message is sent it instantly arrives to your target.
  4. High open rates: In addition to being immediate, SMS has excellent open rates, which are practically 100%. This means that the probability of your customers seeing the information you want to convey to them is almost total (as opposed to emails, for example, which have much lower open rates). 

Cloud Contact AI offers elite tools in the realm of SMS marketing. We are a company who cares about the efficacy of our products/ services. We want to see all the hard work our team has put in pay off. The way we do that is by helping businesses like yours grow through the use of our services. 

 

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