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Cloud Contact AI Products and Services

Cloud Contact AI is an SMS service provider that implements cutting edge marketing strategies that can help your business flourish.

SMS marketing is leaps and bounds more effective than email marketing. For this reason, we have been working day and night to bring the best possible SMS services to our customers. We care about our product, and want to see it utilized to help your business.

Our product offers all the tools you need, such as:

  • Automatic triggering of email marketing 
  • Customizable form fields
  • Sending SMS Marketing 
  • Lead segmentation and Lead scoring 
  • Management of contacts, business, and history of interactions with the company
  • Creation of communication automation linked to the stage of the sales funnel where the lead is
  • Personalized text messages 
  • 2-way messaging
  • Automation of communications based on the contact’s actions, such as e-commerce searches or visits to the company’s website.

How to Send Messages to Customers

To send personalized messages to your customers, it will be necessary to have an automation tool. The right tool allows you to dedicate your time and that of your team to strategic and creative tasks. All repetitive procedures can be automated, saving time and avoiding errors. Here are some functions needed to send messages to customers:

  • List segmentation, both by profiles and interests and through lead scoring.
  • Customizable fields that allow treating the customer by name, for example.
  • Monitoring of customer interaction history with the company.
  • Tracking customer actions on the website or online store, such as searches, products added to the cart, and pages visited.
  • Sending emails and SMS triggered by actions, dates, conditions, or manually.

Special customer messaging tools that help you connect with your audience

Connect with your customers 1-on-1 on the same communication channel they use on a day-to-day basis. Through this and choosing one of our ready-made templates, it is possible to create a campaign or message in just a few clicks.

  • Promotions: SMS for customers allows a series of advantages that are mainly related to the possibility of personalization and instantaneity of the material sent, low cost and high efficiency, and a variety of possibilities of content to be sent.

  • Alerts: You can use this strategy to inform about the launch of a new product, publicize an exclusive promotion, send payment confirmation, and conduct a satisfaction survey, among other possibilities of contacting the customer via SMS.

  •  Sales: It is a strategy that allows for the dissemination of new products and/or services, creating segmented communications, getting closer to customers, and reversing moments of lower sales volume. It can boost your sales by offering discount coupons, disclosing flash promotions and exclusive offers, sending personalized birthday messages, invitations to events, etc.

Why use CCAI tools?

  1. Reach: Since almost everyone has a mobile phone (and seems to be glued to it), this strategy allows us to reach our target audience without major restrictions. Furthermore, sending text messages does not require an internet connection, so any mobile phone can receive them. 
  2. Low investments: the cost of implementing an SMS Marketing strategy is relatively low. There are numerous software solutions on the market that allow you to send messages quickly and simply to a large number of recipients, all you need to do is choose the most advantageous. 
  3. Immediate characters: No other strategy compares to SMS Marketing in terms of speed. As soon as the message is sent it instantly arrives to your target.
  4. High open rates: In addition to being immediate, SMS has excellent open rates, which are practically 100%. This means that the probability of your customers seeing the information you want to convey to them is almost total (as opposed to emails, for example, which have much lower open rates). 

Cloud Contact AI offers elite tools in the realm of SMS marketing. We are a company who cares about the efficacy of our products/ services. We want to see all the hard work our team has put in pay off. The way we do that is by helping businesses like yours grow through the use of our services. 

 

Alternatives to Cold Texting

Alternatives to Cold Texting

The prospect of cold texting leads and clients in the hopes of soliciting business is alluring when you consider that text messages have an open rate of 98%. Cold texting, on the other hand, is prohibited. There are some steps you have to go through before you can begin texting leads.

Using SMS Messaging for Recruiting

Using SMS Messaging for Recruiting

Recruiting is a spontaneous process and having something to guide new employees through the employment process step by step is more helpful than ever. It will help to fill job openings faster, improve the overall experience for the candidate, and enable better compliance. With how texting works nowadays, it is a good way to remain connected with potential candidates.

Transactional SMS

Transactional SMS

Having a direct pipeline to customers is important. People on average spend roughly 3.5 hours per day on a cellular device and prefer SMS as a means of communication, giving ample opportunity to reach out. Instead of reaching out for marketing, there are plenty of other reasons companies would want to reach out, whether it be verifying that a package has been sent, and other more. It’s currently the strongest means of establishing and maintaining a line of communication with customers.

Using SMS for a Product Launch

Using SMS for a Product Launch

Launching a product is important to get right, primarily in regards to marketing. Show absolutely no marketing and the target market will fall under the impression that there was no faith on behalf of the producers that the product was ever going to show any potential to begin with. The general idea is to spread brand awareness while building confidence in the product or service so that when it’s finally put out to the market, it can draw some attention.

Basic SMS Marketing Tactics for the Beginner

Basic SMS Marketing Tactics for the Beginner

While email marketing still remains popular, there is no doubt that SMS is taking over. Today we’ll dive into some distinct advantages that SMS has over email, and different tactics one can use when switching from an email marketing strategy.

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Global Positioning is currently a common feature across most smartphone brands. From a marketing perspective, this allows for getting a general idea of where the customer base is. While advertisers aren’t allowed to directly track customer movements, they can establish event triggers for whenever a customer enters a certain location, such as a city. This helps with distributing much more locally relevant ads.

Opt-in Messaging Strategies

Opt-in Messaging Strategies

While mass SMS messaging campaigns remain the most effective means of reaching a customer base, it is also important to give customers the impression of choice in order to remain within customer-protection laws. Let’s take a look at some opt-in strategies you can use today!

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