Why Your Site Needs a Web Chat Feature

Why Your Site Needs a Web Chat Feature

How does a web chat benefit the customer? Getting a customer service issue taken care of  is often a daunting task. The customer calls in, patiently listens to an automated system, and then waits on hold until they can speak with a customer service representative...
Announcing a Product Launch Via Text Message

Announcing a Product Launch Via Text Message

Going to Market You need to make sure that your offering stands out among the many new products that are always being introduced to the market and that it is simple to obtain.  For a successful product launch, you need to have a solid Go-to-Market (GTM) plan in place,...
How to Write the Perfect Welcome Message

How to Write the Perfect Welcome Message

Why Your Welcome Message Matters When a customer hands over their phone number, you mustn’t just spam them with any old text. People use their email to sign up for things every day. Often, using your phone number to sign up is optional. Phone numbers are more...
Personalizing your Business’ Text Messages

Personalizing your Business’ Text Messages

Personalization 101 A personalized text message is built utilizing subscribers’ data: time, age, nationality, gender, etc. for the goal of providing them with more valuable offers and news at the proper moment. Despite SMS’ effectiveness as a marketing tool for...
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