SMS

SMS marketing with Cloud Contact AI. Here you’ll find all the documentation on the best way to set up and start reaching out to your customers with compliant Text and SMS marketing.

Keyword Actions

Keyword Actions

Keywords are a great tool that can be utilized to add a bit of automation to your SMS marketing initiatives. On CCAI, we offer users the ability to set keyword actions for when a user opts-in using your keyword. Currently, CCAI offers 2 keyword actions, one, for...

Importing Contacts

Importing Contacts

Building a contact list is the first step you need to send your first campaign on CCAI. There are two ways to upload contacts to your account. You can either upload an existing contact list that is in CSV format, or you can manually upload contacts one-by-one. If you...

How to Create an SMS Keyword

How to Create an SMS Keyword

Keywords are a quick and easy way to get new users to opt into your SMS campaigns. The process goes something like this: Company advertises to their audience that they can receive information about the company if they text Keyword to Company Phone Number. Person then...

Getting Started with Outbound SMS Campaigns

Getting Started with Outbound SMS Campaigns

Configure a phone number If you’ve gone through the sign up process, then you’ve already created a phone number. With CCAI, you can create additional phone numbers to home in on your audience for more personalized SMS campaigns If you have various physical locations,...

SMS Marketing Best Practices

SMS Marketing Best Practices

AllCode's SMS Marketing Best Practices have determined that SMS messages get an average of 92% open rate and upwards of a 30% click through rate in SMS marketing campaigns. The main objective of your SMS campaign should be to provide a quick message with an easily...