SMS autoresponders
Quickly set up text responses and automate customer interactions to ensure your customers receive on-demand information right when they need it.
No credit card required
How you can use autoresponders
An SMS autoresponder is a powerful tool that streamlines communication by sending automatic replies to clients through text messages. It operates using specific keywords that act as triggers to initiate the automated responses. By defining these keywords and setting up automation rules, businesses can ensure that when a client includes these keywords in their text, they will receive an immediate, predetermined response.
For instance, in the real estate industry, clients can reply with a keyword if they are interested in a particular property. This allows agents to send the full details of the property exclusively to those who express interest, ensuring a more efficient and targeted communication process. By not sending images to clients who aren’t interested, businesses can also save costs, making their messaging more cost-effective.
Furthermore, auto-responders offer an excellent opportunity to attract new leads. By including the SMS number and keyword on signage, businesses can capture the attention of potential customers passing by. This simple and convenient method enables anyone interested in obtaining more information to quickly and easily request it by sending a text.
Moreover, the effectiveness of auto-responders is further highlighted by the higher response rate of texting compared to other communication channels. Studies have shown that texting boasts a response rate 209% higher than phone calls, email, or social media. This makes it an ideal choice when businesses need an urgent response from their clients.
Support
Automate a response right when your customers text you for immediate feedback.
Text-for-info
Send automatic text replies to requests for information using keywords.
Scheduling
Set up a drip that allows customers to schedule appointments with text.
Benefits of autoresponders
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach thousands of people in seconds
Set up a text automation
Start automating your text marketing today!
It’s as simple as…
More innovative features
We offer a comprehensive range of features designed to help you reach your customers on time every time. This service allows customers to inquire about various updates, such as tracking their delivery progress or receiving the latest information on service outages. By implementing an automated system, customers can expect near-instant responses to their queries at any time, ensuring a quick and efficient communication channel.
Multi-number
Create an area code-specific phone number that your customers will recognize and respond to.
Bulk upload
Upload your entire contact list, whether it’s 1 contact or 500,000 using a CSV file.
Multi-user access
Invite unlimited users to participate in your SMS marketing campaigns.
Keywords
Make opting in quick and easy by providing your customers with a keyword sign up option.
In addition to setting up automatic SMS responses, several other actions can be taken when configuring the rules. From there, you can utilize the drop-down menus to select the desired mailing list and choose whether to add or remove contacts from it.
Frequently asked questions
There are several ways texting can make your life as a coordinator simpler, from delivering last-minute game cancellation notices to sharing celebratory messages.
How much does it cost to send an SMS?
On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.
It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.
Users pay on a pay-as-you-go basis.
How often can I send texts?
The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.
According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.