Text message autoresponders
Configure a customizable autoresponder to greet incoming texts with a personalized message.
No credit card required
How you can use autoresponders
Auto-responders are an efficient and effective tool for enhancing customer service through text messaging. By utilizing autoresponders, businesses can promptly deliver on-demand information to customers when they opt-in with a keyword. This streamlined process allows customers to easily obtain instant and direct information by simply texting the designated keyword.
The benefits of autoresponders extend beyond convenience and speed. With the ability to personalize each response, businesses can provide tailored details specific to each customer’s needs. By incorporating dynamic tags, every autoresponse can be made unique and personalized, fostering a deeper level of customer engagement.
Autoresponders help streamline communication processes and save costs. By strategically using keywords, businesses can send detailed information only to those customers who have expressed interest. This targeted approach ensures that the initial message remains concise, avoiding unnecessary image attachments that can be more expensive than text-only messages. This cost-efficient strategy allows businesses to optimize their messaging strategy and allocate resources effectively.
Auto-replies can serve various functions such as confirming text message subscriptions, purchases, or other actions requiring validation. Maintaining a friendly and helpful tone in these responses is essential to reassure customers and let them know their messages have been received. Furthermore, setting clear expectations on when further contact can be anticipated can enhance customer satisfaction and engagement.
Text-for-info
Allow customers to text you with a keyword to receive instant and direct information.
Support
Based on a user’s response, send them personalized details specific to their needs.
Personalization
Include a dynamic tag to make each autoresponse unique and personal.
Benefits of SMS autoresponders
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach thousands of people in seconds
SMS autoresponders offer several advantages over other communication methods, making them a valuable tool for businesses. One key advantage is the high open rates they achieve, with up to 98% of messages being opened by recipients. This means your messages are more likely to be seen and read, increasing the chances of engaging with your audience effectively. Further boasting response rates of around 45%, prompting recipients to take action or respond. This high level of engagement is facilitated by the direct and personal nature of SMS messages, leading to more immediate and interactive communication with your customers.
It offers a cost-effective solution for reaching a large number of people in a short amount of time. With competitive rates of just $.03 per SMS message, businesses can effectively communicate with their audience without breaking the bank. This affordability makes SMS autoresponders an attractive option, especially for businesses with limited marketing budgets.
Better yet, this system is cost-efficient. SMS autoresponders offer a cost-effective solution for reaching a large number of people quickly, with rates as low as $.03 per SMS message. This affordability makes SMS autoresponders a practical option, particularly for businesses with limited marketing budgets.
Furthermore, SMS autoresponders save time by automating responses to frequently asked questions. By setting up predefined responses, businesses can provide faster resolutions to common queries, freeing up time to focus on more complex issues that require personal attention.
Start automating today!
In just minutes, you can set up your first keyword and autoresponder.
It’s as simple as…
More Innovative Features
We offer a dynamic range of features designed to help you build strong and reliable connections with your customers.
Keywords
When a user texts you with a specified keyword, you can send them an automated message.
Bulk upload
To add all of your contacts, whether they’re just 1 person or 500,000, upload a CSV file.
Multi-user access
Invite infinite team members to take part in your outbound SMS initiatives.
Multi-number
Generate a unique phone number for your area code that will resonate with your customers.
“CCAI was very easy to roll out to our company. It requires zero knowledge of coding and has an intuitive user-friendly interface. We are able to send text campaigns about payment reminders, game reminders, and more. The response rates we’ve received while using CCAI have far exceeded our expectations.”
– Bryan Burns, Let’s Play Soccer
Frequently asked questions
There are several ways texting can make your life as a coordinator simpler, from delivering last-minute game cancellation notices to sharing celebratory messages.
How much does it cost to send an SMS?
On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.
It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.
Users pay on a pay-as-you-go basis.
How often can I send texts?
The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.
According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.
Here’s how it works…
Create an Account
Choose a Number
Upload Contacts
