Best Email Marketing Practices

What is Email Marketing?

Email marketing is a powerful tool of the modern business world. It can be used to make buyers aware of our latest discounts and offers. Email marketing also plays a significant role in the marketing tactics that goes with the generation of sales lead, brand recognition, constructing relationships, or involving customers through different marketing emails.

Tips for Email marketing strategy:

  1. Know your audience:

It’s always good to personalize the message you’re sending potential customers, therefore you need to distinguish your audience from the general public. Whenever people sign up to subscribe to your emails, it’s fine to ask what they are looking for – Offers and discounts, Restock information, new launch products, or newsletter updates? Categorize them accordingly and use different tactics.

  1. Welcome Emails:

Send a welcome email to anyone who signs up, many brands lure website visitors to sign up by giving them a 10% discount, or the existing customers will get an extra 10% Off in case they introduce their family and friends, this helps in growing the list of subscribers.

  1. Scheduling time of Emails:

Select a consistent time and days of the week for sending the Emails, that way the customers will be expecting your emails on a particular day and time and will be getting what they want. However, in case you are planning a big promotion for example – the Black Friday sale, Christmas sale or offers then there is no need to stay on the recurring schedule as the subscribers already expect great offers during these holidays.

  1. Take measure of metrics to track the impact:

First, determine the purpose of the Email, and then you can take into account the type of metrics to measure. For example: If you want the recipients to read the content of the email wholly then put an eye-catching and compelling subject line and measure the open rate against it, or if you want to extend any deal or discounts, measure it against a number of clicks, subsequent visitors and the resulting conversions.

  1. Reward Loyalty:

The subscribers who always open your email and clicks are your strongest brand ambassadors. They earn special treatment for their loyalty. You can start with a survey on how you can make your email program better. In return, you can award them with special discounts and offers. The benefits will be doubled as you can retain your most loyal customers and also get valuable information from them.

  1. Make it mobile-friendly:

Nobody can think of their life without smartphones, that’s why people are browsing more and purchasing more, also they can easily check their emails over the phone. Therefore the email templates and the landing pages where you are directing subscribers should be streamlined to make them mobile-friendly. There are several programs to check how your deliveries will look like.

  1. Circumvent Spam:

Circumvent spam at all costs, as your whole email program can be blocked. You can frequently clean your subject lines, that is avoid using CAPS LOCK, or the signs- !!!!, $$$. Use a valid email id of the recipient and mention the unsubscribe link. Always write the company’s email ID in the ‘From’ section, rather than any eye-catching detail. Make sure you give a permission reminder – You’re receiving this email as you subscribed HERE.

  1. Make your Emails desirable:

Make sure you do not buy the email addresses from any company, it should be a valid list of subscribers. The Unsubscribe button should be clearly visible to all. Whenever people give their details for a subscription, ask them to double opt-in. You can confirm in the first email by asking, “Subscribed by accident”?  This is just to confirm no over mailing to a particular segment of people, who are also not reverting and converting into sales.

  1. Make Call To Action clear :

Everyday people tend to receive so many promotional emails in their inbox, Why will they click yours from so many? We need to be tactful. The subject line should be catchy and the call to action should be bold and clear in the first section of our email so that subscribers will not be able to scroll and get engaged and finally convert into sales

  1. Quality supersedes Quantity

Emails are a powerful tool to communicate, but too many emails may give opposite results. The subscribers may mark your emails as spam, or in the worst case, they may unsubscribe them. Also if we send emails too frequently, it will not make them more interesting or impressive. Therefore, we should start with a slow pace and test how your audience responds to your emails.

  1. Segregate your email list

In email marketing, all the subscribers get the same messages at the same time. But if you personalize these emails to cater to the needs and tastes of subscribers then there are chances of a high engagement rate and more conversions. We can categorize them according to :

  • The demographic location of subscribers
  • What they are focussing on and purchasing in the last few visits on your website
  • The time of opening up your other emails.

These few details may help in reaching out to recipients in a better way.

  1. Declutter the subscribers list regularly:

Many subscribers receive the emails and ignore them for an indefinite period. They were there in their inbox forever. This may harm your delivery rates, as you are over mailing to a group of people who are not interested to hear, and not engaging or converting. You need to focus on this and declutter the unengaged subscribers who have not opened the emails for the last few months from the list.

  1. Follow consistent design:

The email pattern should follow the overall design of your website. The recipients must have an idea from where they got an email. The experience from clicking on the link pasted in emails to your website landing pages must be a flowing one.

Here is the checklist before starting any email campaign

  • The company Logo should be clear and visible at the top(Linking to the website)
  • Colors must align with the website design
  • The Message should be short and clear, highlighting the offers
  • Hypertext indicates destination URL and should be short
  1. Don’t use no-reply

Receiving a promotion email from no-reply doesn’t give a good impression on recipients, as it closes the window of conversation and it also seems very unfriendly. People do not tend to open these emails and ignore them. Companies don’t prefer to use any personal email id or company name in the form section. The best way to sort this out is to test to see which section is receiving the most openings. 

  1. Consistency

A consistent pattern needs to be followed while sending the emails, i.e the number of emails sent on Monday is 3 and on Tuesday it is 50, which gives a confusing signal, recipients might take it as spam. The company’s reputation is built gradually in the mind of customers and that’s how you slowly increase the volume of promotional emails. Else it may create a lot of frustration in the mind of users.

  1. Email Marketing Guidelines:

The latest practices flowing in the market should be followed by the companies. Although it’s a big challenge, the latest trends related to emails give a good impression. This nitty-gritty also takes into account the needs and understanding of the people in a more clear way.

  1. Diversification of channels:

Emails are the tried and tested platform available to companies to converse with customers, but this is not the only one preferred channel. You need to give options to the recipients. It might be possible that they want to know about your latest offers via emails but they are comfortable in receiving shipping information via SMS. You need to have some experiments here with more channels, keeping in mind the engagement rate. 

  1. Coordination between multi-channel campaigns:

The promotional campaigns going on different platforms should be coordinated to support each other. For example- The company might run some pre-targeted campaigns on different channels, it might help them to know what is ringing with the customers and that data helps you inform the subject lines or the taglines of the emails.

Therefore, creating an effective email design and marketing campaign is not a dreadful task, You just need to follow a few rules and apply the above tips in forming the emails that resonate with the recipients at once and lead to conversions.

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Jacob Murphy

Jacob Murphy

Jake is CloudContactAI's Director of Marketing and Content Creation. When he's not working, you can likely find him enjoying the great outdoors.

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