Importing Contacts

Importing Contacts

Building a contact list is the first step you need to send your first campaign on CCAI. There are two ways to upload contacts to your account. You can either upload an existing contact list that is in CSV format, or you can manually upload contacts one-by-one. If you...
How to Create an SMS Keyword

How to Create an SMS Keyword

Keywords are a quick and easy way to get new users to opt into your SMS campaigns. The process goes something like this: Company advertises to their audience that they can receive information about the company if they text Keyword to Company Phone Number. Person then...
SMS API

SMS API

How to configure an SMS API with Cloud Contact AI An SMS API enables you to send text messages via an SMS gateway. In just a couple minutes and after implementing a few lines of code, you can begin sending SMS messages with our API. 1. After you’ve signed up and...
SMS Compliance Laws for the United States

SMS Compliance Laws for the United States

SMS compliance and messaging laws vary by country. The regulations covered in this Particular guide define US laws for SMS messaging. For establishments located outside of the US and have customers in other countries, follow all SMS laws and legal requirements in the...

SMS marketing and legal considerations

When getting started with SMS marketing, it’s important to have a grasp on the compliance laws governing this channel. As with email, to avoid spam violations, it’s important to understand what spam is, the laws that regulate telemarketing spam...